Learn how to cancel Hotstar subscription easily. Hotstar, now known as Disney+ Hotstar in some regions, offers a wide range of content including TV shows, movies, live sports, and exclusive series.
While the service provides a lot of entertainment options, there may come a time when you decide to cancel your subscription.
This guide will walk you through the steps on how to cancel Hotstar subscription.
It’s a fairly simple process, but there are a few things to keep in mind, like the timing and how you originally signed up. By following these steps, you can ensure you won’t be charged.
Few Reasons Why You Might Want To Cancel Hotstar Subscription?
1. Cost Concerns
- Subscription fees may be too high or not fit within the current budget.
- Promotional pricing periods may have ended, leading to higher costs.
2. Content Availability
- Lack of new or interesting content that justifies the subscription cost.
- Preferred shows or sports events might not be available.
3. Technical Issues
- Frequent streaming interruptions or poor video quality.
- Compatibility issues with devices or internet connectivity problems.
4. Preference for Other Services
- Availability of better content or features on competing streaming platforms.
- Consolidation of subscriptions to reduce overall costs.
5. Limited Usage
- Not using the service enough to justify the subscription.
- Temporary or seasonal interest in specific content (e.g., only subscribing for a particular sports season).
6. Personal Circumstances
- Changes in personal interests or lifestyle.
- Financial constraints or shifts in spending priorities.
7. Customer Service Issues
- Unsatisfactory customer support experiences.
- Unresolved issues or complaints leading to dissatisfaction.
8. Trial Period Conclusion
- Completion of a free trial period without the desire to continue with a paid subscription.
Understanding these reasons can help in making an informed decision about whether to cancel your subscription or explore alternative solutions.
Prerequisites For Cancelling Hotstar Subscription?
1. Active Internet Connection
- Ensure you have a stable and active internet connection to access your account and manage your subscription settings.
2. Account Information
- Make sure you have your Hotstar account details (email address and password) readily available. This is essential for logging into your account to manage your subscription.
3. Device Requirements
A compatible device such as a smartphone, tablet, or computer:
- For Mobile Devices: Ensure you have the latest version of the Hotstar app installed.
- For Web Browser: Ensure you have an updated browser like Chrome, Firefox, Safari, or Edge.
4. Payment Method Details
- Be aware of the payment method you used to subscribe (credit/debit card, PayPal, etc.), as you might need this information during the cancellation process.
5. Subscription Details
- Know the details of your subscription plan (monthly, yearly, etc.) to understand the implications of cancellation on your billing cycle and access to content.
6. Access to Customer Support (if needed)
- Contact information for Hotstar customer support in case you encounter issues during the cancellation process. It’s helpful to have this ready in case you need assistance.
Different Steps On How To Cancel Hotstar Subscription?
1. Cancelling Subscription on Mobile Devices
iOS Devices (iPhone/iPad)
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Hotstar (or Disney+ Hotstar).
- Tap Cancel Subscription and confirm your cancellation.
Android Devices
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) at the top left.
- Select Subscriptions.
- Find and tap on Hotstar (or Disney+ Hotstar).
- Tap Cancel Subscription and confirm your cancellation.
2. Cancelling Subscription on Web Browser
- Visit the Hotstar website (www.hotstar.com) and log in to your account.
- Click on your profile icon in the top right corner.
- Select My Account from the dropdown menu.
- Under the Subscription section, click on Cancel Subscription.
- Follow the on-screen instructions to confirm the cancellation.
3. Cancelling Subscription through Customer Support
- Visit the Hotstar Help Center on their website.
- Look for the Contact Us section.
- Choose the Email or Chat option to get in touch with customer support.
- Provide your account details and request to cancel your subscription.
- Follow any further instructions given by the support representative.
4. Cancelling Subscription on Apple TV
- Open Settings on your Apple TV.
- Select Users and Accounts, then choose your account.
- Select Subscriptions.
- Find and select Hotstar (or Disney+ Hotstar).
- Choose Cancel Subscription and confirm.
You can also check out our previous guide on how to subscribe and cancel apple TV Subscription.
Note: These are the primary methods to cancel a Hotstar subscription. If you encounter any issues, contacting customer support is always a reliable option.
Frequently Asked Questions On How To Cancel Hotstar Subscription
Can I cancel my Hotstar subscription at any time?
- Yes, you can cancel your Hotstar subscription at any time. However, you will continue to have access to the content until the end of your current billing cycle.
Will I get a refund if I cancel my subscription before the end of the billing cycle?
- Hotstar generally does not provide refunds for partial months. You will have access to the service until the end of your billing cycle even after cancellation.
How do I know if my subscription has been successfully cancelled?
- After cancellation, you should receive a confirmation email from Hotstar. You can also check the status of your subscription in your account settings.
What happens to my account after I cancel my subscription?
- Your account will revert to a free membership. You will still be able to access free content on Hotstar but will lose access to premium content.
Can I reactivate my Hotstar subscription after cancellation?
- Yes, you can reactivate your subscription at any time by logging into your account and selecting a new subscription plan.
How do I cancel my subscription if I signed up through a third party (e.g., Apple App Store, Google Play Store)?
- If you subscribed through a third party, you need to cancel through the respective platform’s subscription management system (e.g., App Store or Google Play Store).
Will uninstalling the Hotstar app cancel my subscription?
- No, uninstalling the app will not cancel your subscription. You need to follow the proper cancellation steps through the Hotstar website or the platform you subscribed through.
I am having trouble cancelling my subscription. What should I do?
- If you encounter any issues, you can contact Hotstar customer support for assistance. Provide them with your account details and explain the problem.
How can I confirm that I won’t be charged again after cancelling?
- After cancelling, check your subscription status in your account settings to ensure it reflects the cancellation. You should also monitor your billing statements for any unexpected charges.
Can I cancel my Hotstar subscription if I am on a free trial?
- Yes, you can cancel during the free trial period to avoid being charged. Make sure to cancel before the trial ends to prevent automatic renewal and billing.
Conclusion
Cancelling your Hotstar subscription is a straightforward process, whether you’re doing it via mobile devices, web browsers, or through customer support.
By following the steps outlined in this guide, you can ensure a smooth cancellation experience.
Remember, you will continue to have access to your subscribed content until the end of your current billing cycle, and there are no partial refunds for the unused portion of your subscription.
If you encounter any issues, don’t hesitate to reach out to Hotstar’s customer support for assistance.
While cancelling might be the best decision for you right now, it’s also easy to reactivate your subscription should you decide to return in the future.
We hope this guide has been helpful and that your experience with Hotstar has been enjoyable.
